Ntegrator International Ltd. - Annual Report 2020

32 SUSTAINABILITY REPORT 3. Reporting framework This Report has been prepared in accordance with the Global Reporting Initiative (“GRI”) Standards: Core option and published in pursuant to Rules 711A and 711B of the Listing Manual Section B: Rules of Catalist of the Singapore Exchange Securities Trading Limited (“SGX- ST”). We have chosen to report using the GRI Standards: Core option as it is an internationally recognised reporting framework. The GRI content index can be found in the Appendix. As part of our continual efforts to align our sustainability reporting with relevant market standards, we have mapped our sustainability efforts to the 2030 Agenda for Sustainable Development which is adopted by all United Nations Member States in 2015 (“UN Sustainability Agenda”). The UN Sustainability Agenda provides a shared blueprint for peace and prosperity for people and the planet, now and into the future. At its heart are the 17 Sustainable Development Goals (“SDGs”), which form an urgent call for action by all countries - developed and developing - in a global partnership. We have incorporated the SDGs, where appropriate, as a supporting framework to shape and guide our sustainability strategy. 1. Board statement (continued) We face uncertainties as a result of the Pandemic which affected our operations. To counter the adverse impact of the Pandemic on our operations, we have channelled our efforts towards strategic planning and human resource management. Given the uncertain outlook, we are closely monitoring the impact of the Pandemic and will remain vigilant during this challenging period. Despite the uncertainties of the Pandemic, we intend to continue our focus on our key markets of Singapore, Vietnam and Myanmar, and to capture market opportunities as they present themselves. We believe that our operational track record and service excellence will tide us through this challenging period and allow us to stay on course in our sustainability journey. We have detailed our responses to the impact of the Pandemic in the relevant sections of this Report. Due to the on-going political upheaval in Myanmar which started in early February 2021, the management is closely monitoring the political situation to formulate its future business plans and strategies in the market. The Group has no credit exposure and outstanding orders at the time of this Report in Myanmar. 2. Our business Our material Sustainability Factors identified are closely linked to our business operations. Our core business is in the provision of system integration services which involve the procurement, design, installation, implementation and integration of voice, video, data communication equipment and network infrastructure (“Project Sales“). We also generate recurring revenue through installation and implementation services for network infrastructure and voice communication systems, hardware and software repair and support services (“Project Management and Maintenance Services”). An overview is presented as follows: Industry leaders for software and equipment Our Suppliers Our Operations Our Customers • System integration services • Installation and implementation services • Hardware and software repair and support services • Governments • Multinational corporations • Telecommunication companies